Case Study

Dexcare

About

Dexcare offers a software platform provided exclusively to health systems that digitally orchestrates patient demand and health system capacity across all lines of care.

Website:	www.dexcare.com
Funding Status:	Venture Capital
Market:	Digital Health

Overview

Business Unit:	ChasmTeam-Enterprise
Service:	Recruitment Process Outsourcing
Team Lead(s):	Yates Baker, Katy Maust

Client Challenge

To achieve both revenue and product development targets as directed by the Board, the timeline for all hires was expedited in early 2023. However, Dexcare’s internal TA team was also facing other challenges, including:

Limited in-house recruiting capabilities in highly competitive West Coast labor market
Aggressive hiring plan of 90+ non-executive roles within nine months across multiple functions, including engineering and commercial
Historically high recruiting agency spend, especially in engineering, totaling over $1M annually

Chasm Solution

Because of the client’s needs and aggressive hiring plan, we recommended ChasmTeam-Enterprise, the Recruitment Process Outsourcing (RPO) solution of ChasmTeam. This provided Dexcare with a dedicated team of five recruiting resources focused on:

Full-cycle sourcing and tech-enabled recruiting support
Process optimization
Data and analytics, including weekly dashboard reporting

Chasm Results

$500K

savings in recruiting agency spend over a 9-month period

50+ placements

in multiple functions, including:

Engineering
Commercial
Customer Experience
People/Corporate
Product

36 days

average time to fill as compared to an industry average of 49 days

41 days

average time to fill for engineering roles, as compared to industry average of 62 days

Client Experience

As a growth-oriented startup with aggressive hiring goals, we were so impressed with the caliber of talent on ChasmTeam. Not only did they help to save us over $500K in agency spend, but also improve our internal processes and reduce time to fill significantly for our hard-to-fill engineering and commercial roles. Their functional expertise is truly unmatched.

Robin Borg

Chief People Officer

Hiring Manager Satisfaction Rating: 96%

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