INSIGHTS

The Promise and the Peril of Virtual Health Care

“Telemedicine and telehealth involve a myriad of remote-health-care technologies and services collectively known as ‘virtual care.’ For years, virtual care played a minor role in the United States’ $3.6-trillion health-care industry; now, with the covid-19 pandemic, millions of people are discovering its benefits and its shortcomings for the first time. If virtual care is the future of health care, is it a future that we want?”

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